Privacy Policy
Last Updated: 21 April 2023
At Jo’s Pilates, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://jospilates.co.uk (the “Site”) and interact with our services.
Who We Are
Jo’s Pilates is owned and operated by Joanne Durkin. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: enquiries@jospilates.co.uk
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out the contact form on our website.
- Register for our events, workshops, or classes.
This personal information may include your name, email address, phone number, and any other information you choose to provide.
How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide customer support.
- To send you updates and promotional materials.
- To process and manage your registrations for our events, workshops, and classes.
- To monitor and analyze the performance, operation, and effectiveness of our website.
- To improve the content and functionality of our website.
- To detect, prevent, and address security and technical issues.
Cookies and Web Analytics
Our website uses cookies, which are small text files that are stored on your device when you visit our website. Cookies help us improve the user experience, remember your preferences, and analyze our website performance. You can disable cookies in your browser settings, but this may affect the functionality of our website.
We also use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on their servers.
Third-Party Services
Our website uses third-party services and plugins, including ‘WP Forms’, ‘Elementor’, ‘Astra theme’, ‘Akismet anti-spam’, and ‘Google Analytics’. These third-party services may collect, store, and process your personal information in accordance with their own privacy policies. We encourage you to review the privacy policies of these third-party services to understand how they handle your personal information.
Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your personal information.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Request that we restrict or stop processing your personal information.
- Withdraw your consent to our processing of your personal information, where we rely on your consent as the legal basis for processing.
To exercise any of these rights, please contact us at enqiries@jospilates.co.uk. We may require you to verify your identity before processing your request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable laws. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website after the changes are made constitutes your acceptance of the updated Privacy Policy.
Contact us
If you have any questions or concerns about this Privacy Policy or the privacy practices, please contact: enqiries@jospilates.co.uk